Privacy Policy
We collect only what we need to run your order and improve your experience. We don't sell your data — ever.
Your data is stored securely on Shopify's servers. We do not sell, rent, or trade your personal information to any third party.
What information we collect
When you place an order or interact with gobuildit.co, we collect information in three ways — directly from you, automatically from your device, and from service providers who help us run the store.
We do not collect sensitive personal information such as government IDs, health data, or financial account details beyond what is required to process your payment.
How we use your information
We use your information only for purposes directly related to running our store and serving you as a customer.
- Processing and fulfilling your order — sending it to the right address, arranging shipping, handling returns
- Sending order confirmations, shipping notifications, and tracking updates by email
- Responding to your support enquiries and resolving issues
- Sending marketing emails if you have opted in — you can unsubscribe at any time from any email we send
- Improving the store experience through analytics — understanding which pages work, what is unclear, and what to fix
- Detecting and preventing fraud or abuse on the store
- Complying with legal obligations where required
Who else sees your data
We work with a small number of trusted service providers to run the store. Each receives only the data they need to do their job.
We may also disclose your information if required by law, or in connection with a business transfer such as a merger or acquisition.
Cookies and tracking
We use cookies to keep the store working properly, remember your cart and preferences, and understand how visitors use the site. Some cookies are set by us; others by third-party services listed above.
You can change your browser settings to block or delete cookies, though this may affect how parts of the store work — your cart may not be saved, for example.
Our store respects the Global Privacy Control (GPC) signal. If your browser sends a GPC opt-out, we treat it as a request to opt out of data sharing for advertising purposes. Learn more at globalprivacycontrol.org.
For full details on cookies set by Shopify, see shopify.com/legal/cookies.
Where your data is stored
All customer data is stored on Shopify's infrastructure, on servers based in the United States. Shopify maintains industry-standard security including encryption in transit and at rest.
We retain your personal information for as long as needed to fulfil orders, handle disputes, comply with legal obligations, or enforce our terms. You can request deletion at any time by emailing us.
If your data is transferred outside the European Economic Area, we rely on the European Commission's Standard Contractual Clauses.
What you can ask us to do
Depending on where you live, you have some or all of the following rights over your personal data. To exercise any of them, email us at support@gobuildit.co.
We will never discriminate against you for exercising any of these rights.
Children's privacy
GoBuildit is not intended for children under 13. We do not knowingly collect personal information from anyone under 13. If you believe a child has provided us with their data, please contact us at support@gobuildit.co and we will delete it promptly.
Updates to this policy
We may update this Privacy Policy from time to time — to reflect changes in our practices, the services we use, or applicable law. When we do, we will update the date at the top of this page.
Questions about this policy? Email us at support@gobuildit.co — we respond within 24 hours.
